CUSTOMER SERVICE - MANDARIN (WFH)

English + Simplified Mandarin (speak, write, & read)

9.30am to 6.30pm (Mon – Fri)

Main responsibilities include live chat, email, document verification, and phone calls.

Training time - night time (Tuesday to Saturday - TBC)

WFH all the time – unless requested to come back to the office due to client request / low performance / disciplinary issue etc

- Candidate must possess at least a SPM / Diploma or relevant certificate in any field

- Required language(s): Mandarin & English

- Minimum 1 year experience in Customer Services field (call center is advantageous)

- Good presentation & negotiation skills with the ability to customize the product to customer needs

- Computer literate

- Positive working attitude and able to work in a fast paced and dynamic environment

- Independent, proactive and self-driven